Policies

  • Reservations: All reservations with Chiky Jump Party Rental require a Non-Refundable deposit in advance of the event. If you need to cancel the event, the deposit will be applicable for future reservations, but it will not be refunded. In the event of poor weather, we will call you to confirm your reservation and to check the status of your event (i.e. you may have moved the activity indoors) you have the option to reschedule your reservation.
  • Delivery: Call us for prices outside our delivery area. Each inflatable or any other items will be delivered anywhere from 30 minutes to 2 hours before your event. Check with us so we can agree on the best time to setup the event.
  • Set-Up: It will take approximately 15-20 minutes to set up a bouncer, inspect for safety, check operation, and to go over with you the contract/safety guidelines. If you need a complete package we will coordinate with you the best time for both of us to setup the event before your invitees arrive. If no electricity is available a generator can be rented for an additional rental fee.
  • Payment: All payments are due before setting up your event or during your visit to our office. If the final payment is to be made at your location we will only accept cash or money order. We also accept Visa and MasterCard at our office or over the phone.
  • Weather: If rain or heavy winds arrive, you need to abandon the inflatable as quickly and safely as possible. It is very important to dry inside of unit with towels before resuming use.
  • Damage: If the inflatable or any other items become damaged while in operation, help all users exit the inflatable, stop using the damaged items and contact us immediately. Do not attempt to continue operation of the equipments until you speak with one of our associates.
  • Pick-Up: The rental unit will be picked up within 1 hour of the end of your reserved time. Let us know if an exact pick-up time is needed at the time you reserve the items.